Build Essential Skills in the Servicenow Scripting: Client & Server-Side Code, API, and More!
β±οΈ Length: 72.7 total hours
β 4.54/5 rating
π₯ 17,745 students
π January 2026 update
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- Course Overview
- This comprehensive and advanced course, “Scripting and Advanced Development in the ServiceNow 2026,” is meticulously designed for IT professionals, administrators, and aspiring developers aiming to master the intricacies of the ServiceNow platform. Moving beyond basic configuration, this program delves deep into the architectural underpinnings of ServiceNow, empowering you to build highly customized, scalable, and efficient solutions tailored to complex enterprise requirements. With an emphasis on the latest platform capabilities and best practices for 2026, you will learn to harness the full power of scripting to automate processes, enhance user experiences, and integrate ServiceNow with external systems. Prepare to transform your understanding from platform user to a sophisticated developer capable of driving significant digital transformation within any organization leveraging ServiceNow.
- Requirements / Prerequisites
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- A fundamental understanding of general IT concepts and web technologies (e.g., HTTP, client-server architecture) is highly recommended.
- Basic familiarity with any programming language or logical problem-solving will provide a beneficial foundation, though direct JavaScript experience is not strictly required as core concepts will be covered.
- Access to a personal developer instance (PDI) of ServiceNow is essential for hands-on practice, which will be guided throughout the course.
- A commitment to actively engage with practical exercises and debugging challenges to solidify learning outcomes.
- An internet-connected computer with a modern web browser.
- Skills Covered / Tools Used
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- Advanced Scripting Proficiency: Develop expert-level skills in applying ECMAScript standards to custom applications, ensuring optimized performance for both browser-side interactions and robust server-side business logic.
- API Integration Mastery: Gain hands-on experience in consuming external REST/SOAP APIs and exposing ServiceNow data and functionality through secure, well-documented endpoints, enabling seamless interoperability.
- Custom Application Development: Learn to architect, build, and deploy custom applications from scratch, leveraging ServiceNow’s App Engine to extend platform capabilities far beyond out-of-the-box functionalities.
- Service Portal Customization: Design and implement intuitive, branded Service Portal widgets and pages, creating highly engaging user interfaces that enhance the self-service experience for end-users.
- Workflow and Flow Designer Automation: Beyond traditional workflows, master advanced Flow Designer actions and subflows, integrating with Integration Hub to orchestrate complex, multi-system processes with minimal code.
- Performance Optimization Techniques: Acquire critical skills in analyzing and optimizing script performance, database queries, and UI rendering to ensure ServiceNow instances remain fast, scalable, and responsive under heavy load.
- Debugging and Troubleshooting Expertise: Utilize advanced debugging tools and methodologies to efficiently diagnose and resolve complex script errors across various ServiceNow environments.
- Update Set Management & Source Control: Understand best practices for managing development lifecycle, including effective use of update sets for deployment and integration with external source control systems like Git for versioning.
- Security Best Practices in Scripting: Implement robust security measures within your code, applying Access Control Lists (ACLs), roles, and secure coding patterns to protect sensitive data and prevent vulnerabilities.
- Data Model Extension & Management: Strategically extend and manage ServiceNow’s underlying data model, including creating new tables, fields, and relationships that support intricate business requirements while maintaining platform integrity.
- Automated Testing Frameworks: Introduction to applying automated testing within ServiceNow to validate script functionality and ensure continuous quality assurance for custom developments.
- Reporting and Analytics Scripting: Leverage scripting to generate custom reports, dashboards, and performance analytics indicators that provide deeper insights into operational data.
- Benefits / Outcomes
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- Transform into an Elite ServiceNow Developer: Emerge with the expertise to confidently tackle advanced customization and development challenges, setting you apart as a top-tier ServiceNow professional.
- Drive Digital Innovation: Be equipped to architect and implement transformative solutions that automate critical business processes, improve operational efficiency, and deliver superior user experiences across your organization.
- Career Advancement & Certification Readiness: Significantly enhance your professional profile, opening doors to advanced roles. This course provides an excellent foundation for pursuing official ServiceNow certifications like the Certified Application Developer (CAD) or bolstering your Certified System Administrator (CSA) knowledge.
- Master Problem-Solving on the Platform: Develop a profound analytical and problem-solving mindset, enabling you to translate complex business requirements into elegant, efficient, and maintainable ServiceNow solutions.
- Contribute to Scalable Enterprise Solutions: Gain the ability to build robust, secure, and high-performing applications that seamlessly integrate into existing enterprise architectures and scale with organizational growth.
- Become a Strategic Asset: Position yourself as a key player in your organizationβs digital strategy, capable of leveraging the ServiceNow platform to its fullest potential and driving tangible business value.
- PROS
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- Comprehensive & In-Depth Curriculum: An extensive 72.7 hours of content ensures a thorough exploration of advanced ServiceNow development topics.
- High Student Satisfaction: A strong 4.54/5 rating from over 17,000 students signifies proven educational quality and relevance.
- Up-to-Date Content: The January 2026 update guarantees you’re learning the most current platform features and best practices.
- Practical, Hands-On Approach: Focuses on real-world scripting and development scenarios crucial for professional application.
- Career-Oriented Skills: Directly prepares learners for high-demand roles in ServiceNow development and administration.
- CONS
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- Significant Time Investment Required: The extensive course length and advanced nature demand considerable time and dedication for successful completion.
Learning Tracks: English,IT & Software,Other IT & Software
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