Salesforce Completely Beginners Course. Everything You Need to Know to Start Using Salesforce Today
β±οΈ Length: 2.9 total hours
β 3.39/5 rating
π₯ 25,688 students
π November 2023 update
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- Course Overview
- This ‘Salesforce Fundamentals’ course is your ideal gateway into the world’s leading cloud-based Customer Relationship Management (CRM) platform. Tailored for complete beginners, it systematically unveils Salesforce’s essential architecture and core functionalities, enabling you to confidently navigate, customize, and effectively leverage the platform for diverse business needs. The curriculum delivers a robust, practical foundation, clarifying how Salesforce optimizes customer interactions, streamlines operations, and supports data-driven decision-making. Updated in November 2023, the course ensures you receive the most current insights and best practices, equipping you to quickly become proficient in this critical enterprise technology.
- Requirements / Prerequisites
- No Salesforce Experience Required: This course is specifically designed for absolute beginners, requiring no prior knowledge of Salesforce or CRM systems.
- Basic Computer Proficiency: A fundamental comfort with computer operations, web browsing, and common applications is sufficient.
- Reliable Internet Access: Necessary for seamless access to online course content, setting up your Salesforce Developer account, and interacting with the cloud platform.
- Modern Web Browser: Recommended for optimal compatibility and user experience when working with the Salesforce interface.
- Commitment to Hands-On Practice: A willingness to actively participate in practical exercises and explore the Salesforce environment independently to reinforce learning.
- Skills Covered / Tools Used
- Salesforce Interface Navigation: Develop proficiency in moving through the Salesforce platform, identifying key components, and utilizing functionalities across different user experiences.
- Declarative Customization: Master the art of modifying Salesforce applications to align with specific business requirements using point-and-click tools, entirely without writing code.
- Fundamental Data Management: Gain essential skills in organizing, inputting, updating, and ensuring the accuracy and integrity of business data within Salesforce.
- User Access and Security Configuration: Learn to implement robust security by defining user profiles, permission sets, and roles to control data visibility and functional access.
- Basic Business Process Automation: Understand how to automate routine tasks and enforce operational rules using Salesforce’s built-in declarative automation features.
- Custom Object and Field Development: Acquire hands-on experience in extending Salesforceβs standard data model by creating custom objects and fields to capture unique organizational data.
- Page Layout Personalization: Develop the ability to tailor page layouts, design custom views, and configure record types to enhance user productivity and streamline data entry.
- Salesforce Administrator Console Utilization: Become adept at using the primary administrative interface for all system configurations, user management, and customization tasks.
- Benefits / Outcomes
- Gateway to a Salesforce Career: Establish a strong foundation crucial for entry-level roles in Salesforce administration or consultancy, and become a valuable asset in Salesforce-enabled organizations.
- Enhanced Professional Competencies: Elevate your current professional capabilities by effectively leveraging Salesforce to manage customer relationships, sales cycles, or service operations.
- Confident Platform Fluency: Gain the assurance to navigate, interpret, and effectively communicate about Salesforce’s core components, contributing meaningfully to enterprise initiatives.
- Declarative Problem-Solving: Develop the practical ability to identify and resolve common business challenges directly within Salesforce, optimizing workflows without requiring coding expertise.
- Preparation for Certification: Build a solid conceptual and practical base essential for pursuing advanced Salesforce certifications, including the Salesforce Administrator exam.
- Acquisition of Marketable Skills: Obtain highly sought-after skills in managing a leading enterprise cloud application, boosting your employability in the modern tech-driven economy.
- Contribution to Organizational Efficiency: Learn to configure Salesforce features that directly lead to improved operational effectiveness, better data governance, and seamless team collaboration.
- PROS
- Ideal for Beginners: Specifically structured for those with no prior Salesforce experience, ensuring a smooth learning curve.
- Up-to-Date Curriculum: Features content refreshed in November 2023, providing relevant and current Salesforce knowledge.
- Time-Efficient Learning: At just 2.9 hours, it offers a impactful introduction without a significant time commitment.
- Career Foundation: Lays essential groundwork for a career in Salesforce administration or related roles.
- Large Learner Base: Attracts a substantial number of students, indicating popularity and potential for community engagement.
- Practical Skill Development: Focuses on hands-on application, enabling learners to immediately utilize acquired skills.
- Flexible Access: Self-paced online format allows learning anytime, anywhere.
- CONS
- Varied Student Satisfaction: The 3.39/5 rating suggests some inconsistencies in student experience, indicating potential areas for improvement in delivery or depth for some learners.
Learning Tracks: English,Development,Web Development
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