Learn to Lead Quality Initiatives, Implement Effective Systems, and Drive Organizational Success Through Excellence
What you will learn
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Understand key quality definitions by Juran and Crosby and their importance to organizations.
Learn the benefits of quality management for businesses, customers, and teams.
Master five stages of quality improvement, including Six Sigma and βzero defects.β
Use tools like Ishikawa diagrams, 5 Why analysis, SPC methods, and SOP procedures.
Discover visualization techniques, design scoreboards, and interpret KPIs effectively.
Learn to negotiate quality standards with suppliers and collaborate with customers.
Gain knowledge on building a quality culture and engaging employees effectively.
Understand the ISO 9001 certification process and its organizational benefits.
Master variance analysis, regression, and experiment planning to improve quality.
Learn to create implementation strategies and process maps for lasting results.
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