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Certified Travel Agent Course: Amadeus Airline Ticketing & Visa Application Program.
⏱️ Length: 1.2 total hours
πŸ‘₯ 30 students
πŸ”„ January 2026 update

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  • Course Overview
    • This comprehensive, yet time-efficient, Amadeus GDS course is meticulously designed to equip aspiring and existing travel professionals with the foundational knowledge and practical skills required for the modern travel industry.
    • Focusing on the industry-standard Amadeus Global Distribution System (GDS), this program offers a streamlined, step-by-step approach to mastering essential travel agent functions.
    • The curriculum is specifically tailored to provide hands-on experience in two critical areas: the complex but crucial process of airline ticket issuance and the increasingly vital domain of visa application support.
    • By the end of this 1.2-hour intensive training, participants will gain a tangible understanding of how to navigate the Amadeus interface to efficiently book flights and assist clients with their visa requirements, positioning them for success in a competitive market.
    • The January 2026 update ensures that the content reflects the latest functionalities and best practices within the Amadeus system and the evolving landscape of international travel documentation.
    • This course serves as a certified pathway for individuals seeking to enhance their professional credentials and broaden their service offerings as travel agents.
  • Requirements / Prerequisites
    • A stable internet connection is mandatory for accessing the Amadeus GDS training modules and simulations.
    • Basic computer literacy, including proficiency in navigating operating systems and using a web browser, is assumed.
    • Familiarity with general travel industry concepts, such as destinations, flight types, and passenger information, will be beneficial but not strictly required.
    • A willingness to learn and engage with practical, hands-on exercises within the simulated Amadeus environment is essential.
    • Participants are encouraged to have a clear understanding of the ethical responsibilities associated with handling sensitive client information.
    • While not a prerequisite, a keen interest in global travel and a desire to facilitate seamless journeys for clients will enhance the learning experience.
  • Skills Covered / Tools Used
    • Amadeus GDS Navigation: In-depth understanding of the Amadeus interface, including key commands, menus, and functionalities for efficient operation.
    • Airline Ticketing Procedures: Mastery of the step-by-step process for searching, selecting, and issuing airline tickets within the Amadeus system.
    • Fare Construction & Rules: Learning to interpret and apply basic fare rules and understand how they impact ticket pricing and conditions.
    • Passenger Name Record (PNR) Management: Proficiency in creating, modifying, and managing PNRs, the backbone of all travel reservations.
    • Flight Search & Availability: Advanced techniques for searching flight availability, considering various carriers, routes, and classes of service.
    • Seat Selection & Ancillary Services: Understanding how to manage seat assignments and offer supplementary services to enhance the travel experience.
    • Visa Application Support: Familiarity with the general requirements and documentation needed for common visa applications, and how to guide clients through the initial stages.
    • Client Communication & Data Handling: Developing skills in gathering necessary client information accurately and securely for both ticketing and visa support.
    • Industry Terminology: Familiarization with standard airline and GDS industry jargon.
    • Problem-Solving in Travel Booking: Developing the ability to identify and resolve common issues encountered during the ticketing process.
  • Benefits / Outcomes
    • Certified Professional Status: Gain a recognized certification upon successful completion, enhancing your resume and professional credibility.
    • Enhanced Employability: Become a more attractive candidate to travel agencies, airlines, and tour operators requiring GDS expertise.
    • Increased Service Offering: Expand your capabilities to include comprehensive airline ticketing and basic visa application guidance, attracting a wider client base.
    • Operational Efficiency: Streamline your travel booking processes, saving time and reducing errors through expert GDS utilization.
    • Client Satisfaction: Provide a smoother, more informed booking experience for your clients, fostering loyalty and positive reviews.
    • Global Travel Facilitation: Develop the confidence and skills to assist clients with international travel arrangements, including essential visa support.
    • Career Advancement: Open doors to new opportunities and potential career progression within the dynamic travel and tourism sector.
    • Understanding of Industry Standards: Gain practical insight into how global travel is managed behind the scenes.
    • Confidence in Handling Complex Bookings: Acquire the skills to manage multifaceted travel itineraries and associated documentation.
  • PROS
    • Time-Efficient: A short, 1.2-hour format makes it accessible for busy professionals.
    • Industry-Standard Tool: Focuses on Amadeus, a globally recognized GDS.
    • Practical Application: Emphasizes step-by-step, hands-on learning for immediate skill development.
    • Dual Focus: Covers both essential airline ticketing and the increasingly important visa application process.
    • Recent Update: January 2026 update ensures relevance and currency of information.
    • Certification Opportunity: Offers a formal certification for professional development.
    • Beginner-Friendly: Designed to be accessible for those new to GDS systems.
  • CONS
    • Limited Depth: Due to its short duration, the course may offer only a foundational understanding of complex visa regulations and advanced GDS functionalities.
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