• Post category:StudyBullet-22
  • Reading time:4 mins read


Performance Review | Leadership | Communication Skills | 1-1 Meeting | Continuous Improvement | Coaching | Listening
⏱️ Length: 3.0 total hours
⭐ 4.72/5 rating
πŸ‘₯ 6,786 students
πŸ”„ August 2025 update

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  • Course Overview

    • Explore the fundamental neuroscience behind how individuals process positive affirmation and corrective critique, laying the groundwork for more impactful feedback delivery.
    • Delve into the core tenets of Radical Candor, understanding how to “Care Personally” while “Challenging Directly” without falling into the pitfalls of obnoxious aggression or ruinous empathy.
    • Navigate the often-dreaded territory of reprimands, transforming them from punitive measures into constructive growth opportunities when handled with integrity and foresight.
    • Unpack the strategic role of feedback in fostering high-performing teams and a psychologically safe workplace environment that encourages innovation and accountability.
    • Understand the critical intersection of leadership responsibility and compassionate communication, particularly when addressing underperformance or behavioral issues.
    • Learn to establish clear expectations and follow-through mechanisms that ensure feedback translates into tangible improvements, rather than being perceived as mere criticism.
    • This course equips leaders and team members alike with the nuanced language and deliberate approach necessary to cultivate a thriving organizational culture through powerful conversational tools.
  • Requirements / Prerequisites

    • Openness to Self-Reflection: Participants should be prepared to critically assess their current communication patterns and be willing to adapt.
    • Basic Professional Experience: Ideal for individuals in roles requiring interaction with peers, direct reports, or supervisors where performance discussions are relevant.
    • Desire for Enhanced Leadership: A keen interest in developing stronger leadership acumen through improved interpersonal communication is highly beneficial.
    • Commitment to Growth: Willingness to practice new techniques and integrate feedback principles into daily professional interactions.
    • Access to a Learning Environment: A quiet space and stable internet connection for optimal engagement with course materials.
  • Skills Covered / Tools Used

    • Situational Communication Modality: Mastering the art of adapting your feedback delivery style based on context, urgency, and the recipient’s role.
    • Active & Empathetic Listening: Developing the capacity to truly hear and understand underlying concerns, perspectives, and unspoken cues during feedback conversations.
    • Conflict Resolution & De-escalation: Techniques to manage emotionally charged discussions and guide them towards productive outcomes, particularly during difficult reprimands.
    • SBI (Situation-Behavior-Impact) Framework: Practical application of structured models to deliver clear, objective, and impactful feedback.
    • Motivational Interviewing Principles: Leveraging indirect and supportive communication to help individuals discover their own motivation for change and improvement.
    • Constructive Confrontation Strategies: Learning how to address sensitive topics directly and professionally, preserving relationships while driving necessary changes.
    • Follow-Up and Accountability Mechanisms: Designing and implementing systems to ensure feedback translates into actionable steps and sustained behavioral shifts.
    • Building a Feedback Culture: Strategies for embedding continuous feedback into an organization’s DNA, moving beyond one-off conversations to a systemic approach.
    • Ethical Communication Guidelines: Understanding the responsibilities and boundaries of giving feedback, ensuring fairness, respect, and privacy.
  • Benefits / Outcomes

    • Enhanced Leadership Credibility: Be perceived as a fair, effective, and respected leader who fosters growth rather than fear.
    • Reduced Performance Gaps: Proactively address and rectify underperformance, leading to higher team output and goal attainment.
    • Improved Team Cohesion: Cultivate an environment of trust and transparency where team members feel safe to give and receive feedback amongst themselves.
    • Boosted Employee Engagement & Retention: Employees who feel heard, valued, and continuously supported in their development are more likely to stay and thrive.
    • Increased Organizational Agility: Foster a culture of learning and adaptation, enabling quicker responses to challenges and opportunities.
    • Personal Communication Mastery: Gain confidence and fluency in navigating sensitive conversations, impacting all aspects of professional interaction.
    • Proactive Problem Solving: Develop the ability to identify potential issues early through effective feedback channels, preventing minor concerns from escalating.
    • Strategic Career Advancement: Equip yourself with a highly sought-after leadership skill that is critical for managing teams and driving organizational success.
  • PROS

    • Practical, Actionable Frameworks: Provides concrete models and steps that can be immediately applied in real-world scenarios.
    • Focus on Difficult Conversations: Directly addresses the challenging aspects of feedback, including reprimands and radical candor, often shied away from in other courses.
    • Comprehensive Skill Set: Covers not just feedback delivery but also listening, conflict resolution, and cultural integration.
    • Highly Relevant for Modern Workplaces: Addresses critical needs for performance management and leadership in today’s dynamic professional environments.
    • Expert-Led Content: Likely draws on seasoned professionals’ insights, offering valuable practical wisdom beyond theoretical concepts.
  • CONS

    • Requires Consistent Practice: The effectiveness of the course’s teachings heavily relies on the participant’s ongoing commitment to integrate and practice the techniques learned.
Learning Tracks: English,Business,Management
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