Become better at giving and receiving feedback in the workplace
☑ Establish a framework for giving all kinds of feedback (SBI Model)
☑ Identify WHERE, WHEN and HOW to give feedback
☑ Develop a growth mindset associated with giving and receiving feedback
☑ Reduce fear and anxiety associated with giving and receiving feedback
Have you ever been part of a feedback conversation that didn’t go very well? One that didn’t seem to have a purpose or plan? One that seemed grounded in critique instead of growth?
Yeah? Me too. The ability to give and receive feedback in an impactful, respectful, and truly helpful way is so important to being successful in our jobs, yet many people struggle with this fundamental skill. Many people find it so difficult to give feedback that they avoid it entirely, and they are terrified of receiving feedback. When feedback is avoided, however, bad behaviors are never corrected, workplace resentments grow, and people are left to wonder whether they’re doing a great job or a terrible job.
In this course, the Udemy L&D team shares some top tips on how to improve your experience with feedback, both giving it and receiving it!
In “Feedback is Fuel” you will:
- Establish a framework for giving all kinds of feedback (SBI Model)
- Identify WHERE, WHEN and HOW to give feedback
- Develop a growth mindset associated with giving and receiving feedback
- Reduce the fear and anxiety associated with giving and receiving feedback
In this course you will not only learn a framework for giving impactful affirmative and constructive feedback that people at all levels can use, you will practice having feedback conversations with real workplace scenarios and learn practical tips on how to receive feedback. I’m thrilled to invite you to be a part of this engaging online training!
Welcome to the course
Activity Part 1: Your favorite feedback moment
Activity Part 2: Your favorite feedback moment
Giving Feedback: Feedback is Fuel
We’ve all been there…
Feedback is Fuel
Giving Feedback: Helpful frameworks
SBI – Situation, Behavior, Impact
Affirming & constructive feedback
Feedback is Fuel steps
Giving Feedback: Your turn!
Giving Feedback: Best practices
Survey: How do you like to receive feedback?
Where, when and how to give feedback
Feedback best practices
Giving Feedback: Difficult situations
If someone is unreceptive to feedback
Giving affirmative feedback
Giving feedback up
When to involve the manager or HR
Receiving Feedback: Growth Mindset
Fixed vs. growth mindset
Quiz: Do you have a fixed or growth mindset?
Developing a growth mindset
Receiving Feedback: Best practices
Activity: Look at different scenarios
Tips for receiving feedback
Control how to receive feedback
Receiving Feedback: Your turn!
Activity: Receive some feedback!
Congrats, you made it to the end!
Thank you & next steps
I want your feedback!
Bonus: Take this course further – Blended initiatives
How to use this course in blended settings
Material for Feedback is Fuel LIVE session