From Theory to Practice : Effective Debt Collection Techniques
What you will learn
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Understanding debt collection laws and regulations
Communication skills: Effective communication techniques for interacting with debtors, including phone calls, letters, and emails.
Negotiation and settlement: Strategies for negotiating payment plans and settlements with debtors.
Debt prioritization: Understanding how to prioritize debts and focus on high-priority accounts.
Documentation and record-keeping: Importance of accurate documentation and record-keeping in debt collection.
Ethics and compliance: Understanding the importance of ethical practices and compliance with regulations in debt collection.
English
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