Communication Skills and Assertiveness Strategy. Emotional Intelligence. Social Skills. Self-confidence and Self-esteem.
β±οΈ Length: 1.1 total hours
β 4.53/5 rating
π₯ 3,605 students
π July 2025 update
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- Course Overview
- In today’s fast-paced world, constructive feedback is an indispensable catalyst for growth, yet often it’s received with defensiveness or debilitating self-doubt. This course, ‘Dealing With Criticism: The Assertive Way’, equips you with the essential strategies and mindset to transform potentially challenging interactions into opportunities for development and strengthened relationships. Moving beyond mere coping mechanisms, you’ll learn to harness the power of assertiveness to navigate feedback with clarity, confidence, and a positive outlook. We delve into the psychological underpinnings of receiving criticism, helping you to build resilience and a robust inner compass. Through practical exercises and insightful analysis, you’ll discover how to deconstruct feedback, distinguish helpful insights from unconstructive remarks, and respond in a manner that upholds your boundaries while fostering productive dialogue. This isn’t about silencing critics; it’s about developing the skill to listen actively, process thoughtfully, and respond effectively, thereby enhancing your personal and professional standing. The course emphasizes the symbiotic relationship between emotional intelligence and assertive communication, demonstrating how understanding your own emotional landscape and that of others is fundamental to a successful exchange when faced with critique. By the end of this 1.1-hour journey, you will possess a refined toolkit for managing criticism, empowering you to embrace feedback as a valuable asset rather than a threat.
- Requirements / Prerequisites
- A willingness to engage with constructive feedback and personal growth.
- An open mind to explore different communication styles and their impact.
- Basic understanding of interpersonal communication dynamics.
- Access to a device for viewing course content (internet connection recommended).
- Skills Covered / Tools Used
- Emotional Regulation Techniques: Learn to manage your initial emotional reactions to feedback, preventing impulsive or defensive responses.
- Active Listening Proficiency: Develop the ability to truly hear and understand the core message behind criticism, even when delivered poorly.
- Disarming Techniques: Acquire methods to neutralize aggressive or overly critical language, shifting the focus back to the message itself.
- Boundary Setting in Communication: Understand how to establish and maintain personal and professional boundaries when receiving feedback that crosses lines.
- Perspective Shifting: Cultivate the skill of viewing criticism from multiple angles, identifying potential validity or biases.
- De-escalation Strategies: Learn techniques to calm tense situations that may arise during feedback discussions.
- Constructive Engagement Models: Employ frameworks for turning feedback into actionable steps for improvement.
- Self-Reflection and Analysis Tools: Utilize methods to introspectively process criticism and identify personal growth areas.
- Non-Verbal Communication Awareness: Recognize the significance of body language and tone in both delivering and receiving criticism.
- Benefits / Outcomes
- Enhanced Resilience: Build a stronger internal fortitude to bounce back from negative feedback, viewing it as a learning opportunity.
- Improved Interpersonal Relationships: Foster healthier and more productive connections in both personal and professional spheres by handling feedback with grace.
- Increased Credibility and Respect: Be perceived as more professional, composed, and self-aware by colleagues, superiors, and peers.
- Accelerated Personal and Professional Development: Leverage criticism effectively to identify blind spots and drive continuous improvement.
- Reduced Stress and Anxiety: Alleviate the fear and apprehension typically associated with receiving critique.
- Greater Self-Awareness: Gain deeper insights into your own strengths, weaknesses, and communication patterns.
- Empowered Decision-Making: Make more informed choices about how to act on feedback, discerning what is valuable and what to disregard.
- Stronger Conflict Resolution Skills: Navigate disagreements and critiques with a more measured and effective approach.
- PROS
- Highly practical and immediately applicable skills for everyday situations.
- Focuses on a positive and empowering approach to a commonly feared aspect of communication.
- Develops a crucial life skill that impacts multiple facets of personal and professional life.
- Builds confidence and self-esteem through effective communication strategies.
- CONS
- The short duration may necessitate self-directed practice to fully internalize all techniques.
Learning Tracks: English,Personal Development,Self Esteem & Confidence
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