
Learn Salesforce Administration from Scratch | Flows, Security, Reports & Real-World Scenarios
β±οΈ Length: 42.8 total hours
π₯ 132 students
π February 2026 update
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- Course Overview
- Embark on an immersive journey to master Salesforce administration, designed for aspiring and current professionals seeking to excel in managing and customizing the Salesforce platform.
- This comprehensive masterclass, updated for February 2026, provides an in-depth exploration of core administrative functionalities, equipping you with the skills to optimize user experience, enhance data integrity, and drive business value.
- With over 42.8 hours of intensive training, the course is structured to build a strong foundational understanding and then progressively introduce advanced concepts through practical application.
- Leveraging real-world scenarios and a forward-looking perspective, this program ensures you are prepared for the evolving demands of Salesforce administration in 2026 and beyond.
- The curriculum is carefully curated to move beyond basic setup, focusing on strategic implementation of features that impact efficiency, security, and user adoption.
- By the end of this masterclass, you will possess a holistic understanding of how different Salesforce components interact and how to leverage them effectively for your organization’s unique needs.
- Gain confidence in configuring, customizing, and maintaining a robust Salesforce environment that aligns with business objectives.
- The course emphasizes a hands-on approach, encouraging active participation and problem-solving to solidify learning.
- Requirements / Prerequisites
- A foundational understanding of general business processes and data management principles is beneficial, though not strictly required.
- Enthusiasm to learn and a willingness to engage with complex technical concepts are key.
- Access to a computer with a stable internet connection for accessing course materials and the Salesforce platform.
- No prior Salesforce experience is necessary, as the course starts from the ground up.
- An open mind for adapting to new technologies and methodologies within the Salesforce ecosystem.
- Skills Covered / Tools Used
- Core Salesforce Configuration: Objects, Fields, Page Layouts, Record Types, Validation Rules, Workflows (legacy understanding and transition awareness).
- Process Automation with Flows: Designing, building, and deploying complex business processes using declarative tools like Record-Triggered Flows, Screen Flows, and Scheduled Flows.
- Data Management & Integrity: Data import/export techniques, de-duplication strategies, data quality best practices, and using data loading tools.
- User Management & Security: Profiles, Permission Sets, Role Hierarchy, Sharing Rules, Organization-Wide Defaults, and implementing robust security models.
- Reporting & Analytics: Creating custom reports, dashboards, and leveraging Salesforce’s reporting engine for actionable insights.
- Salesforce Engagement Tools: Understanding and configuring features like Activities, Tasks, and Events to improve user productivity.
- Customization & Extensibility: Exploring basic customization options and understanding when to leverage declarative tools over code.
- Troubleshooting & Debugging: Identifying and resolving common administrative issues.
- Best Practices in Administration: Adhering to industry standards for efficient and scalable Salesforce management.
- Understanding of the Salesforce Ecosystem: Gaining awareness of related concepts and potential integrations.
- Data Security Best Practices: Implementing and maintaining secure data handling protocols.
- User Adoption Strategies: Learning methods to encourage effective user engagement with the platform.
- The Salesforce Platform: Becoming proficient with the various modules and functionalities within Salesforce.
- Benefits / Outcomes
- Achieve a high level of proficiency in managing and administering the Salesforce platform.
- Become a sought-after professional capable of configuring Salesforce to meet diverse business needs.
- Gain the confidence to tackle complex administrative challenges and implement effective solutions.
- Enhance your career prospects and open doors to new opportunities in the Salesforce ecosystem.
- Develop the ability to design and implement automation to streamline business processes, saving time and resources.
- Master the principles of Salesforce security, ensuring data protection and compliance.
- Become adept at generating meaningful reports and dashboards that provide critical business intelligence.
- Contribute significantly to the success of your organization by optimizing its Salesforce investment.
- Build a strong portfolio of practical skills applicable to real-world Salesforce implementations.
- Be prepared for future Salesforce certifications and advancements within the platform.
- Acquire the skills to improve user experience and drive adoption of Salesforce within an organization.
- Develop a strategic understanding of how administrative decisions impact overall business performance.
- PROS
- Extensive Duration: Over 42.8 hours ensures a deep dive into every aspect of Salesforce administration.
- Future-Proofed Content: February 2026 update indicates relevance to current and upcoming Salesforce features.
- Comprehensive Skillset: Covers a broad range of essential administrative topics.
- Real-World Focus: Emphasis on practical scenarios makes learning immediately applicable.
- From Scratch Approach: Accessible to beginners with no prior experience.
- CONS
- Time Commitment: The extensive duration may require significant dedication and time availability.
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Learning Tracks: English,IT & Software,Other IT & Software
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