Learn troubleshooting skills for desktop and infrastructure support in a Windows environment and further your IT career
What you will learn
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If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support
If you work on a helpdesk, how to fix the most common issues that end users usually contact you about
A quick overview into GDPR and how it affects you as an end user
How to setup network printer objects yourself
How to correctly setup your monitors so they are the correct way around when moving your mouse
Quiz at the end of each section to validate your knowledge
English
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