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“Mastering Core Collaboration Technologies for Voice, Video, and Messaging Solutions”

What you will learn

Infrastructure and Design

Protocols, Codecs, and Endpoints

Cisco IOS XE Gateway and Media Resources

Call Control

Why take this course?

The 350-801 CLCOR course is a comprehensive program designed for IT professionals seeking to develop expertise in Cisco collaboration technologies. This course serves as a vital foundation for obtaining the CCNP Collaboration and CCIE Collaboration certifications. It covers essential topics required for the implementation and operation of collaboration solutions, focusing on voice, video, messaging, and the supporting infrastructure.

In today’s interconnected world, effective collaboration is critical for organizational success. This course equips you with the knowledge and skills to design, configure, and manage Cisco collaboration systems that enhance communication and productivity. Whether you are an experienced network engineer, a collaboration specialist, or someone new to the field, this course will provide valuable insights and practical experience.

Key Learning Objectives:

  1. Understand Collaboration Infrastructure:
    • Explore the architecture and design of Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM) and endpoints.
    • Learn about media resources, high availability, redundancy, and disaster recovery strategies for collaboration systems.
  2. Master VoIP Protocols and Endpoints:
    • Gain insights into VoIP protocols such as SIP, H.323, and MGCP, along with their signaling and media flows.
    • Configure and manage various endpoint devices, including IP phones and video conferencing systems.
  3. Implement Call Control and Routing:
    • Develop skills in configuring call control features within CUCM, including dial plans, partitions, and calling search spaces.
    • Understand call routing concepts, digit manipulation, and PSTN integration through Cisco Unified Border Element (CUBE).
  4. Optimize Quality of Service (QoS):
    • Learn about QoS design and implementation for voice and video traffic, including classification, marking, and queuing.
    • Explore how to ensure a high-quality collaboration experience across various network environments.
  5. Secure Collaboration Solutions:
    • Implement secure signaling and media using encryption protocols like SRTP and TLS.
    • Understand the security mechanisms for remote access and mobile devices using Cisco Expressway.
  6. Integrate Collaboration Applications:
    • Explore various collaboration applications, including Cisco Unity Connection for voicemail and Cisco IM & Presence for instant messaging.
    • Understand how to integrate these applications with CUCM and third-party systems.
  7. Utilize Automation and Management Tools:
    • Learn about Cisco DNA Center and its role in automating collaboration network management.
    • Gain proficiency in monitoring and troubleshooting collaboration solutions using Cisco Prime Collaboration.

Hands-On Labs:


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Throughout the course, you will engage in hands-on labs and practical exercises that allow you to apply the concepts learned. These labs simulate real-world scenarios, giving you valuable experience in configuring and managing Cisco collaboration systems.

Preparing for the 350-801 CLCOR Exam:

Upon completion of this course, you will be well-prepared to take the 350-801 CLCOR exam. This exam is a core requirement for the CCNP Collaboration and CCIE Collaboration certifications, testing your knowledge and skills in Cisco collaboration technologies.

By mastering the topics covered in this course, you will enhance your ability to implement and operate collaboration solutions that drive productivity and improve communication within organizations.

This course is ideal for network engineers, collaboration specialists, and IT professionals looking to advance their careers in the rapidly evolving field of collaboration technologies. Join us and take the next step in your professional journey!

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