MS-721 Collaboration Communications Systems Engineer test

• Course Overview

• This course provides rigorous preparation for the MS-721 Collaboration Communications Systems Engineer Associate exam.
• Master intricate deployment, configuration, and management of Microsoft Teams Phone System functionalities.
• Deep dive into optimizing Teams Meetings, Live Events, and Webinars for enterprise communication.
• Explore comprehensive Teams collaboration features, including governance, security, and compliance aspects.
• Gain hands-on expertise in administering Microsoft Teams communication solutions efficiently.
• Designed for IT professionals validating specialized skills in Teams voice and video infrastructure.
• Covers all official MS-721 exam objectives, ensuring a complete and thorough understanding.
• Prepares you for real-world scenarios in designing and maintaining robust Teams communication systems.

• Requirements / Prerequisites

• Solid understanding of Microsoft 365 services and administration is highly recommended.
• Familiarity with general IT administration tasks, including user and network management basics.
• Basic knowledge of networking fundamentals like DNS, DHCP, QoS, and firewall concepts.
• An introductory grasp of Voice over IP (VoIP) concepts, such as SIP and PSTN connectivity.
• Experience with PowerShell scripting for Microsoft 365 environments is a distinct advantage.
• Comfort navigating the Microsoft 365 Admin Center and Azure portal is beneficial.
• Strong analytical skills and commitment to mastering complex technical subjects are essential.

• Skills Covered / Tools Used

• Microsoft Teams Admin Center: Extensive utilization for all configuration and management.
• PowerShell: Advanced scripting for automation, bulk operations, and specific Teams configurations.
• Azure Active Directory: Managing identity, user synchronization, and policy integration with Teams.
• Microsoft 365 Compliance Center: Applying data governance, retention, and eDiscovery in Teams.
• Teams Phone System Architecture: Designing and implementing comprehensive voice solutions.
• Direct Routing Configuration: Connecting Teams Phone System to on-premises PSTN via SBCs.
• Calling Plans Management: Provisioning and assigning Microsoft Calling Plan numbers and features.
• Emergency Calling (E911): Implementing location-based routing and dynamic emergency services.
• Operator Connect: Understanding and configuring third-party carrier integration for PSTN connectivity.
• Teams Devices Deployment: Provisioning and managing IP phones, Teams Rooms, and user peripherals.
• Network Optimization: Implementing QoS and analyzing network readiness for Teams media traffic.
• Meeting Policies Configuration: Defining and applying settings for various meeting types and user controls.
• Live Events and Webinars: Planning, producing, and monitoring large-scale virtual broadcasts.
• Collaboration Policies: Managing team creation, channels, apps, and guest access settings effectively.
• Information Barriers: Implementing communication restrictions for compliance within Teams.
• Data Loss Prevention (DLP): Configuring policies to prevent sensitive data leakage within Teams.
• Communication Compliance: Monitoring and reviewing Teams communications for regulatory adherence.
• eDiscovery and Legal Hold: Managing content searches and legal holds for compliance requirements.
• Troubleshooting Teams Communications: Diagnosing call quality, connectivity, and device issues promptly.
• Call Quality Dashboard (CQD): Utilizing analytics for monitoring and optimizing Teams call experiences.
• Teams Usage Reports: Analyzing user adoption and feature utilization for strategic planning.
• Teams Governance Strategies: Establishing lifecycle management for teams, channels, and content.
• Integration with other M365 services: Leveraging SharePoint, OneDrive, Exchange for holistic collaboration.

• Benefits / Outcomes

• Achieve expert-level proficiency in administering complex Microsoft Teams communication systems.
• Successfully pass the MS-721 certification exam, validating specialized technical skills.
• Gain the capability to design, deploy, and manage enterprise-grade Teams Phone System.
• Master intricate configurations for secure and efficient Teams Meetings and Live Events.
• Develop robust strategies for Teams governance, security, and regulatory compliance frameworks.
• Enhance career opportunities as a Microsoft 365 Administrator or Unified Communications Engineer.
• Become a trusted expert in optimizing network performance for Teams real-time media.
• Acquire critical troubleshooting skills to resolve complex Teams communication issues swiftly.
• Implement best practices for managing Teams devices and optimizing collaboration workflows.
• Contribute significantly to your organization’s digital transformation initiatives leveraging Teams.
• Demonstrate a comprehensive understanding of the entire Teams ecosystem and its integrations.

• PROS

• Comprehensive Exam Preparation: Meticulously covers all MS-721 objectives for certification success.
• Practical Skill Development: Focuses on hands-on scenarios, building real-world deployment expertise.
• Expert-Led Insights: Benefit from seasoned professionals’ experience and best practices in Teams.
• Enhanced Career Prospects: Elevates your professional profile for advanced M365 administration roles.
• Mastery of Teams Voice: Become proficient in complex Teams Phone System and Direct Routing.
• Robust Collaboration Expertise: Deep understanding of Teams meetings, governance, and compliance.

CONS