PawBreed CRM application – Salesforce Live Project Internship
β±οΈ Length: 5.2 total hours
β 4.67/5 rating
π₯ 120 students
π August 2024 update
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Course Overview
- Embark on a hands-on ‘Salesforce Live Project Internship’ focused on real-world application.
- Configure and customize the PawBreed CRM application for a simulated client, PawBreed USA, Inc.
- Bridge the gap between theoretical Salesforce knowledge and practical enterprise implementation.
- Experience the full lifecycle of a small-to-medium scale Salesforce project, from concept to deployment.
- This structured, project-based module mimics challenges faced by professional Salesforce consultants.
- The compact 5.2-hour format is optimized for efficient, high-impact learning.
- Curriculum updated in August 2024, ensuring exposure to the latest Salesforce features and methodologies.
- Apply learned principles to solve specific business problems within the pet industry case study.
- Cultivate a strong problem-solving mindset, critically analyzing data structures and user experience.
- An invaluable stepping stone for building a compelling portfolio and accelerating your Salesforce career.
- The project’s tangible outcome is designed to be showcased directly to prospective employers.
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Requirements / Prerequisites
- Conceptual CRM Understanding: Basic knowledge of what Customer Relationship Management entails and its business objectives is beneficial.
- General Computer Literacy: Proficiency in navigating operating systems and using web browsers.
- Stable Internet Connection: Essential for accessing the Salesforce platform and online course materials.
- Modern Web Browser: Recommended use of current versions of Chrome, Firefox, Edge, or Safari for optimal performance.
- Enthusiasm for Learning: A strong desire to engage actively with Salesforce and participate in hands-on configuration.
- Salesforce Developer Org: Guidance will be provided for setting up a free personal Salesforce Developer Edition organization, your project environment.
- Focused Time Commitment: Dedication to completing the intensive 5.2-hour project sequentially for maximum learning.
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Skills Covered / Tools Used
- Business Requirement Analysis: Translating PawBreed USA, Inc.’s operational needs into Salesforce features.
- Custom Object & Field Design: Structuring custom data models relevant to specific business processes.
- Relationship Management: Implementing Lookup and Master-Detail relationships for interconnected data.
- Page Layout & Record Type Configuration: Tailoring user interfaces and data entry forms for efficiency.
- Validation Rules: Enforcing data quality and consistency within the CRM system.
- Declarative Automation: Utilizing Workflow Rules, Process Builder, and Salesforce Flow for task automation.
- Report & Dashboard Creation: Generating insightful analytics for business intelligence and performance tracking.
- Data Security Model: Implementing Profiles, Permission Sets, OWDs, Role Hierarchies, and Sharing Rules for precise access control.
- User Administration: Managing user accounts, licenses, and access privileges.
- Application Lifecycle Management Concepts: Understanding the flow of configurations from development to production.
- Troubleshooting & Debugging: Identifying and resolving common configuration-related issues within Salesforce.
- Salesforce Platform Navigation: Expertly navigating the Setup menu, Object Manager, and other administrative interfaces.
- Solution Design: Architecting effective Salesforce solutions to meet defined business objectives.
- Best Practices: Applying industry-standard best practices for scalable and maintainable Salesforce configurations.
- Tools Utilized: Primarily the Salesforce CRM Platform (Developer Edition Org) and its comprehensive suite of declarative configuration tools.
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Benefits / Outcomes
- Build a Strong Portfolio: Gain a tangible, real-world project (PawBreed CRM) to showcase your Salesforce skills to employers.
- Enhanced Problem-Solving: Develop a strategic approach to analyzing business problems and architecting Salesforce solutions.
- Salesforce Admin Certification Readiness: Practical experience significantly bolsters preparation for the Salesforce Administrator certification exam.
- Accelerated Career Growth: Position yourself competitively in the Salesforce ecosystem with demonstrable project experience.
- Boosted Confidence: Gain immense confidence in your ability to independently configure and manage a Salesforce instance.
- Holistic Implementation Understanding: Acquire a comprehensive view of the entire CRM implementation lifecycle.
- Official Certificate of Completion: Receive a verifiable credential upon successful program completion, adding value to your resume.
- Real-World Business Relevance: Learn how Salesforce directly addresses specific business challenges, making your skills highly applicable.
- Efficient Skill Acquisition: The concentrated 5.2-hour format enables rapid upskilling and practical experience.
- Foundation for Advanced Learning: Establish a robust base for tackling more advanced Salesforce topics in the future.
- Mastery of Data Integrity: Practical application of Salesforce’s security model ensures you can design and implement secure data access.
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PROS
- Highly Practical & Project-Driven: Offers unparalleled hands-on experience by simulating a real Salesforce implementation.
- Efficient Learning Curve: Condensed 5.2-hour duration allows rapid skill acquisition without a prolonged time commitment.
- Strong Portfolio Builder: Delivers a concrete project (PawBreed CRM) directly presentable to potential employers.
- Verified Credential: A certificate of completion formally recognizes your efforts and newly developed skills.
- Current Content: August 2024 update ensures alignment with the latest Salesforce features and industry practices.
- High Student Satisfaction: A 4.67/5 rating from 120 students attests to the quality and positive learning experience.
- Comprehensive Coverage: Addresses both core and advanced administration concepts, preparing for diverse roles.
- Real-World Business Context: Case study with PawBreed USA, Inc. grounds technical skills in practical business scenarios.
- Ideal for Upskilling: Excellent for career transitioners or existing professionals validating practical implementation skills.
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CONS
- Limited Scope for Complex Scenarios: The concise 5.2-hour format may not allow for extensive exploration of highly complex enterprise architectures or in-depth troubleshooting of rare issues.
Learning Tracks: English,IT & Software,Other IT & Software
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