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Business Process Optimization with Lean Six Sigma by MTF Institute

What you will learn

What is process. Process approach and process optimization cycle

Process Diagnostics: process structure, customer needs, main process metrics

Getting to know and visualizing the process

Concept of value-added activities and waste

Performing root cause analysis

Lean Framework

Six Sigma Framework

How to understand needs of process customers and how to measure them

How to visualize your process and measure it

Which steps are adding value and which are waste

Strategies for process improvement

Launching continuous improvement

Add-On Information:


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  • Master the art of dissecting and refining operational workflows for enhanced efficiency and effectiveness.
  • Uncover hidden inefficiencies by developing a keen eye for process choke points and bottlenecks.
  • Gain proficiency in identifying and eliminating non-value-adding activities that drain resources and time.
  • Learn to strategically implement data-driven methodologies to achieve measurable improvements.
  • Develop the ability to foster a culture of continuous enhancement within your organization.
  • Acquire skills in translating customer expectations into actionable process enhancements.
  • Become adept at employing visual management tools to clearly understand and communicate process performance.
  • Understand the principles of statistical process control for maintaining desired outcomes.
  • Empower yourself to drive transformative change by mastering problem-solving techniques.
  • Build a robust framework for sustainable performance elevation.
  • Discover how to leverage collective insights to refine operational strategies.
  • Cultivate a proactive approach to anticipating and addressing potential process disruptions.
  • Learn to build high-performing teams focused on operational excellence.
  • Understand the critical role of stakeholder alignment in successful process optimization initiatives.
  • Develop the capacity to quantify the impact of process improvements on key business indicators.
  • PROS:
  • Provides a highly practical and actionable skillset applicable across various industries.
  • Equips participants with internationally recognized frameworks for operational excellence.
  • Fosters critical thinking and analytical problem-solving capabilities.
  • CONS:
  • Requires a commitment to ongoing practice and application to fully realize benefits.
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